Lab FAQ

1. Who can use the Computer Lab in BS-145A?
You must be taking a class from one of the following disciplines to use the BS-145A computer lab:

Computer Information Science
Accounting
Business or Bus Tech
Economics
Management
Marketing or Real Estate

Note: If you are not taking one of these classes you can use the computer lab in LRC-204

2. OK, I am taking one of the above classes but I still can't log on, now what?
You are not typing in the correct user id, and/or password or the log on. See an Instructional Assistant or student helper and show them the error message you are receiving and they can help you to log on.

3. Why do I need an account?
Your account is your student ID number. All students at CRC have an account automatically generated for them after they register. Your account also comes with a personal network drive (the U drive) so that you can temporarily save your work if you don't have your own disk. In Windows Explorer your U drive starts with W(your student id)

4. I can't remember my username or password, what do I do?
Visit the Logging On page

5. What is a "N:" drive?
The "N:" drive is where your CIS instructor may store files for their students to access. Open the folder with your instructor's last name and transfer files onto your floppy, zip disk, flash drive or the U drive. If you need assistance just ask an Instructional Assistant or student helper. P.S. you can only access the N drive from a computer lab on campus.

6. What is a "U:" drive?
The "U:" is a space reserved for students using the Computer Lab. Students that have accounts to use the lab may save their documents to the U: Drive. The U drive is named your log-in name, W(your student id), and is only accessible to you. All files will be erased from the U drive when the semester is over. You can access your U drive from any computer you log on to on campus.

7. How do I get to the "N:" and "U:" drive?
The N drive and U drive are located in "My Computer". To get there, right-click the Start button in the lower left of the screen, then click Explore, then scroll down the left panel till you see the U drive then click on it.

8. I am at my U drive but I can't open the files or delete them or am getting an error message that I do not have the proper permission, am I up the creek without a paddle?
Contact an Instructional Assistant and they can reset your U drive so you can work with it, you will not lose your files.

9. What programs are available on the lab computers?
The programs change every semester to correspond to the courses being offered. Currently we are using Windows7.

Office 2007

Word
Excel
PowerPoint
Access
Publisher
OneNote
Outlook
InfoPath

Other Programs

Internet Explorer
Windows Media Player
Acrobat Reader
CutePDF
MicroType
MicroPace
Visual Studio
New Perspectives on Computer Concepts (book on CD)
Respondus (Lockdown Browser)
Roxio
WinZip
WinSCP
NetBeans
Quickbooks
Real Player
QuickTime Player
Jaws (Disabled student station 1-1, 1-2, 2-1, 2-2)
ZoomText (1-1)
Adobe Creative Suite CS5 Web Premium (row 6)

General Advice:

Let Lab Staff know if the computers are malfunctioning.
Students should save work often; the college is not responsible for work lost due to equipment failure or student help errors. Save you work to your own flash drive, your U: drive you might even email it to yourself as an attachment or use a free service that you can upload files to. It is generally not a good idea to save it to your desktop or My Documents except as a temporary save while you are working on them.
if you have a high speed USB drive (USB 2) you might get a message saying your device could work faster if you plugged it into a USB 2 port, don't worry it will work just fine in our computers it just wont be as fast as it could be.
before removing your USB drive right click on the small icon in the lower right of your screen that has "Safely Remove Hardware" as a screen tip then left click on "Safely remove USB . . ." tool tip that appears, a message should then appear saying "Safe to Remove Hardware"
Don't install chat or any software.