Frequently Asked Questions at the campus-wide lab

1. Who can use the school-wide Computer Lab?
You must currently be taking a class at Cosumnes River College.

2. OK, I am taking a class at CRC but I still can't log on, now what?
See an Instructional Assistant or student helper and show them the error message you are recieving and they can help you to log on.

3. Why do I need an account?
Your account is your student ID number. All students at CRC have an account automatically generated for them after they register. Your account also comes with a personal network drive (the U drive) so that you can temporarily save your work if you don't have your own disk. In Windows Explorer your U drive starts with W(your student id)

4. I can't remember my username or password, what do I do?
Go to Logging on section

5. What is a "N:" drive?
The "N:" drive is where your instructor may store files for their students to access. Open the folder with your instructor's last name and transfer files onto your floppy, zip disk, flash drive or the U drive. If you need assistance just ask an Instructional Assistant or student helper.

6. What is a "U:" drive?
The "U:" is a space reserved for students using the Computer Lab. Students that have accounts to use the lab may save their documents to the U: Drive. The U drive is named your log-in name, W(your student id), and is only accessible to you. All files will be erased from the U drive when the semester is over. You can access your U drive from any computer you log on to on campus.

7. How do I get to the "N:" and "U:" drive?
The N drive and U drive are located in "My Computer". To get there, right-click the Start button in the lower left of the screen, then click Explore, then scroll down the left panel till you see the U drive then click on it.

8. I am at my U drive but I can't open the files or delete them or am getting an error message that I do not have the proper permission, am I up the creek without a paddle?
Contact an Instructional Assistant and they can reset your U drive so you can work with it, you will not lose your files.

9. What programs are available on the lab computers?
The programs change every semester to correspond to the courses being offered. The operating system is Windows 7.

Office 2007

Word
Excel
PowerPoint
Access
Publisher
Outlook
InfoPath

Other Programs

Internet Explorer
Windows Media Player
Perl
Acrobat Reader
Micro Type
Visual Studio
New Perspectives on Computer Concepts (book on CD)
Oracle
Peachtree Accounting
Tax Analyst
WinZip
WS FTP
Real Player
QuickTime Player