Catalog 2019-20

Health Records Information Technology

Certificates of Achievement

Health Records IT Implementation Support Specialist Certificate

Students who complete this certificate will be prepared to provide on-site user support for the period of time before and during implementation of Health IT systems in clinical and public health settings. These individuals will provide support services, above and beyond what is provided by the vendor, to be sure the technology functions properly and is configured to meet the needs of the redesigned practice workflow.

Student Learning Outcomes

Upon completion of this program, the student will be able to:

Execute implementation project plans, by installing hardware (as needed) and configuring software to meet practice needs.

Incorporate usability principles into software configuration and implementation

Test the software against performance specifications.

Interact with the vendors as needed to rectify technical problems that occur during the deployment process.

Proactively identify software or hardware incompatibilities.

Assist the practice in identifying a data back-up and recovery solution, and ensure the solution is effective.

Ensure that the mechanism for hardware/software recovery (e.g., data backup or redundant systems) and related capabilities are appropriately implemented to minimize system downtime.

Ensure that privacy and security functions are appropriately configured and activated in hardware and software.

Document IT problems and evaluate the effectiveness of problem resolution.

Assist end users with the execution of audits.

Demonstrate effective listening skills to comprehend spoken messages, analyze information critically and consider multiple perspectives.

Express ideas clearly in effective, appropriate and well-organized format.

Career Information

Health Care/IT Implementation Support Specialist

Health Records IT Technical Support Specialist Certificate

Students who complete this certificate will be prepared to support, on an ongoing basis, the technology deployed in clinical and public health settings. Workers in this role maintain systems in clinical and public health settings, including patching and upgrading of software. They also provide one-on-one support, in a traditional “help desk” model, to individual users with questions or problems.

Student Learning Outcomes

Upon completion of this program, the student will be able to:

Interact with end users to diagnose IT problems and implement solutions.

Document IT problems and evaluate the effectiveness of problem resolution.

Support systems security and standards.

Assist end users with the execution of audits and related privacy and security functions.

Incorporate usability principles into ongoing software configuration and implementation.

Ensure that the hardware/software “fail-over” and related capabilities are appropriately implemented to minimize system downtime.

Ensure that privacy and security functions are appropriately configured and activated in hardware and software.

Interact with the vendors as needed to rectify technical problems that occur during the deployment process.

Work with the vendor and other sources of information to find the solution to a user’s question or problem as needed.

Describe the purpose of typical networking hardware and software.

Summarize the mechanisms used to make network data continuously available.

Analyze fundamental security concepts.

Demonstrate effective communication skills.

Review the skills for troubleshooting computer problems.

Examine common support problems.

Career Information

Technical Support Staff or Software Support Staff

Health Records IT Trainer Certificate

Students who complete this certificate will be prepared to design and deliver training programs, using adult learning principles, to employees in clinical and public health care settings.

Student Learning Outcomes

Upon completion of this program, the student will be able to:

Assess a range of Health Records IT applications, preferably at an expert level

Communicate proficiently using both health care and IT concepts

Assess training needs and competencies of adult learners

Build lesson plans while structuring active learning principles for the users

Analyze training records of the users and develop appropriate learning plans

Demonstrate effective listening skills to comprehend spoken messages, analyze information critically and consider multiple perspectives.

Express ideas clearly in effective, appropriate and well-organized format.

Career Information

Health Care IT Trainer/Instructor

Health Records Information Technology (HRIT) Courses

HRIT 100 Introduction to Health Care and Public Health in the U.S.

Units: 2

Hours: 36 hours LEC

Prerequisite: None.

This course is a survey of how health care and public health are organized and services delivered in the United States. It also covers public policy, relevant organizations and their interrelationships, professional roles, legal and regulatory issues, and payment systems.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

EXAMINE THE MEDICAL MODEL OF HEALTH CARE IN THE U.S. (SLO #01)

HRIT 102 The Culture of Health Care

Units: 2

Hours: 36 hours LEC

Prerequisite: None.

This course addresses job expectations in a health care setting. It covers how care is organized inside a practice setting, privacy laws, and professional and ethical issues encountered in the workplace.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

ANALYZE THE MAJOR TYPES OF CLINICAL PERSONNEL INVOLVED IN HEALTH CARE, INCLUDING THEIR EDUCATION AND TRAINING, CERTIFICATION AND LICENSURE, AND TYPICAL ROLES IN HEALTH CARE (SLO #01)

HRIT 104 Medical Terminology for Health Records IT Professionals

Units: 2

Hours: 36 hours LEC

Prerequisite: None.

This course is designed to give IT Professionals an overview of medical language. Students will learn basic terms found in the health care systems. This course is intended only for students in the HRIT program. If you are interested in other Allied Health programs, please see a counselor or someone in the appropriate department to determine which medical terminology course will meet your program's requirements.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

POSSESS A BASIC WORKABLE KNOWLEDGE OF MEDICAL VOCABULARY – SLO #1

HRIT 112 Networking and Health Information Exchange for Health Records IT Professionals

Units: 2

Hours: 36 hours LEC

Prerequisite: CISC 310 or HCIT 110 with a grade of "C" or better

This course is designed to give IT Professionals an overview of data mobility. Students will learn about hardware infrastructure, Internet protocols, nationwide health records information systems, and other nationwide approaches.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

POSSESS A BASIC WORKABLE KNOWLEDGE OF THE COMPONENTS OF HEALTH RECORDS IT STANDARDS FOR HEALTH INFORMATION EXCHANGE-SLO #1.

HRIT 132 Configuring Electronic Health Records (EHRs)

Units: 2

Hours: 27 hours LEC; 27 hours LAB

Prerequisite: AH 110 or HCIT 104 with a grade of "C" or better

This course offers a practical experience with a laboratory component, addressing approaches to assessing, selecting, and configuring EHRs to meet the specific needs of customers and end-users.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

EXPLAIN THE IMPORTANCE OF MIGRATING TO AN ELECTRONIC HEALTH RECORD (EHR) SYSTEM (SLO #01).

HRIT 140 Introduction to Health Records Management Information Systems

Units: 2

Hours: 36 hours LEC

Prerequisite: None.

This course is an introduction to health records IT standards, health-related data structures, software applications, and enterprise architecture in health care and public health organizations.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

RECOMMEND SOME GENERAL FUNCTIONS, PURPOSES AND BENEFITS OF HEALTH INFORMATION SYSTEMS, WHY THEY ARE NEEDED, AND THE BENEFITS THEY PROVIDE IN DIFFERENT HEALTHCARE AND PUBLIC HEALTH SETTINGS (SLO #01)

HRIT 142 Installation and Maintenance of Health Records IT Systems

Units: 2

Hours: 27 hours LEC; 27 hours LAB

Prerequisite: CISA 320, CISC 356, and HCIT 112 with grades of "C" or better

This course covers the installation and maintenance of a Health IT system, including testing prior to implementation. Introduction to principles underlying system configuration is also covered.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

DESCRIBE THE USE OF CLIENT AND SERVER HARDWARE TO ACCESS AND STORE EHRS (SLO #01).

HRIT 144 Working with Health Records IT Systems

Units: 2

Hours: 27 hours LEC; 27 hours LAB

Prerequisite: HCIT 142 with a grade of "C" or better

Students will work with simulated systems or real systems with simulated data. As they play the role of practitioners using these systems, they will learn what is happening “under the hood.” They will experience threats to security and appreciate the need for standards, high levels of usability, and how errors can occur.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

UNDERSTAND THE COMPONENTS OF A HEALTH IT SYSTEM (SLO #01).

HRIT 160 Professionalism and Customer Service in the Health Care Environment

Units: 1

Hours: 18 hours LEC

Prerequisite: None.

This course is designed to give IT Professionals an overview of the skills necessary to communicate effectively across the full range of roles that will be encountered in health care and public health settings.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

EXPLAIN KEY ELEMENTS OF CUSTOMER SERVICE IN HEALTH CARE IT-SLO #1

HRIT 162 Training and Instructional Design in Health Records IT

Units: 1

Hours: 18 hours LEC

Prerequisite: None.

This course is an overview of learning management systems, instructional design software tools, teaching techniques and strategies, evaluation of learner competencies, maintenance of training records, and measurement of training program effectiveness in Health Records IT.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

EXAMINE DIFFERENT INSTRUCTIONAL SYSTEMS DESIGN METHODS AND THE PHASES OF THE ADDIE MODEL OF INSTRUCTION DESIGN, TO A GIVEN POPULATION OF ADULT LEARNERS (SLO #01)

HRIT 164 Usability and Human Factors in Health Records IT

Units: 1

Hours: 18 hours LEC

Prerequisite: None.

This course covers the discussion of rapid prototyping, user-centered design and evaluation, usability; understanding effects of new technology and workflow on downstream processes; and facilitation of a unit-wide focus group or simulation.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

ARTICULATE A SYSTEMS APPROACH TO USABILITY AND HUMAN FACTORS AS IT APPLIES TO HEALTH INFORMATION TECHNOLOGY (SLO #01)

HRIT 180 Special Topics Course on Vendor-Specific Systems in Health Records IT

Units: 1

Hours: 18 hours LEC

Prerequisite: None.

This course is designed to give IT Professionals an overview of the most popular vendor systems, highlighting the features of each and noting the differences between the systems.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

ASSESS AND COMPARE COMMON COMMERCIAL EHR SYSTEMS-SLO #1

HRIT 298 Work Experience in Health Records Information Technology

Units: 1 - 4

Hours: 60 - 300 hours LAB

Prerequisite: None.

Enrollment Limitation:

Students must be in a paid or unpaid internship, volunteer position or job related to career goals in Health Records Information Technology.

This course provides students with opportunities to develop marketable skills in preparation for employment in their major field of study or advancement within their career. It is designed for students interested in work experience and/or internships in associate degree level or certificate occupational programs. Course content includes understanding the application of education to the workforce; completion of required forms which document the student's progress and hours spent at the work site; and developing workplace skills and competencies. Appropriate level learning objectives are established by the student and the employer. During the semester, the student is required to participate in a weekly orientation and 75 hours of related paid work experience, or 60 hours of unpaid work experience for one unit. An additional 75 or 60 hours of related work experience is required for each additional unit. Work Experience may be taken for a total of 16 units when there are new or expanded learning objectives. Only one Work Experience course may be taken per semester.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

DEMONSTRATE AN UNDERSTANDING AND APPLICATION OF PROFESSIONAL WORKPLACE BEHAVIOR IN A FIELD OF STUDY RELATED ONE’S CAREER.(SLO 1)

Adjunct Faculty

Debra Evans
Kur Song

The Health Records IT certificates are designed to quickly train students in the kind of computerized health information systems that are being installed by hospitals, medical and dental offices across the country. These IT systems make it possible for health care providers to better manage patient care through secure use and sharing of health information in electronic form. The electronic systems are replacing inefficient paper records and allow health providers to quickly review and update a patient’s medical history, which can be shared electronically as patients move to other health systems and/or to other geographic locations. Students completing these programs will support the IT systems that are in place in various health care related facilities.