Hours: Monday - Friday, 8:00am - 5:00pm
Phone: (916) 691-7729
Fax: (916) 691-7788
How to Report Urgent/Emergency Issues:
Monday through Friday 8am-5pm- Call your department’s Administrative Assistant. They will enter a trouble ticket and the appropriate department will be notified regarding the issue. When the Administrative Assistant is unavailable you may call the issue directly into Operations at (916) 691-7729.
After 5pm, Weekends and Holidays- Call Los Rios Police Department at (916) 558-2221, then press 0 to speak with dispatch. They will notify the appropriate department regarding the issue.
*E-mail or voice mail is not an appropriate way to communicate urgent requests. Make sure you always communicate with a live person to report conditions that may pose life safety issues.
Work Orders for maintenance and/or custodial services, such as those listed above, must be submitted through Maintenance Connection for processing and approval at least one week prior to when the services are needed. Contact your area Administrative Assistant for processing.