Financial Aid

BankMobile Refund

BankMobile Refund


Expecting a Refund?

Look for your Refund Selection Kit.

It looks like this:



Once it arrives, simply follow these steps to make your refund preference selection:

1. Visit

2. Enter your Personal Code

3. Select how you'd like to receive your money

4. Complete your profile 


Your options for receiving your refunds are:

Electronic Deposit to another Account

Money is transferred to another account the same business day BankMobile receives funds from your school. Typically it takes 1-2 business days for the receiving bank to credit the money to your account.

Electronic Deposit to A BankMobile Vibe Account

If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day Bankmobile receives funds from your school.

Paper Check Delivered by USPS

A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times. Typically, it takes 5-7 business days for the check to arrive, depending on USPS First-Class delivery. 


Already have an account?

Log in here.


Contacting BankMobile:

Phone: 1-877-327-9515


To view the contract between Los Rios Community College District and Customers Bank, please visit the following website:

BankMobile Vibe Account

Where to Find Us

Location: Library Building, L-107 (1st Floor)
Mon - Thurs 8:00 am - 6:00 pm
Fri 8:00 am - 4:30 pm
January 13th, 20th, 27th
8:00 am - 3:00 pm

Student Access Center L125:
Fridays Only
8:00 am - 4:30 pm


Phone: (916) 691-7325
Fax: (916) 691-7651

Financial Aid

Visit the IRS website online in order to request and print either your Tax Return Transcript or Wage and Income Transcript.